Welcome to Shakuntala Herbal 7’s Privacy Notice (also known as “Shakuntala Herbal 7”, “We” or “Us”).
This privacy notice explains how we get, use, and protect your personal information. It also reviews the purposes for which data is collected and the measures we have in place to keep your data safe and secure.
We, the team at Shakuntala Herbal 7, value your trust very much and commit to keeping your personal information confidential and maintaining its highest integrity.
APPLICABILITY
This Privacy Notice governs the use of personal information collected by Shakuntala Herbal 7 related to its products, services, and digital platforms. The information may be collected directly from you or indirectly from third parties who are authorised to act on our behalf. Data collection is always done in accordance with the laws that are applicable.
PERSONAL DATA THAT WE COLLECT
We may access various forms of your personal data to maintain and update the service at the highest level. The list of such data examples is unbounded and is as follows:
- Personal identifiable information: Elements such as name, email address, postal address and phone number.
- Demographic information and your interests: Personal data elements compromising of date of birth, location (postal code), favorite products, interests, professional details, hobbies, and other lifestyle information.
- Login information: This includes username and password that you create to access your account.
- Service history: Order history and purchase patterns.
- Platform usage information: Personal data collected through cookies including IP address, device ID, location data, computer, and connection information such as browser type and version, time zone setting, browser plug-in types and versions, and operating system.
- Product usage experience: Includes your personal experience about using our products/ services, including any grievance/ complaints that you raise with us.
COLLECTING AND PROCESSING PERSONAL DATA FOR IDENTIFIED PURPOSES
Collection of Personal Data
1. Online Platforms:
Shakuntala Herbal 7 collects your personal information via any of our online platforms. For instance, when you take a newsletter subscription, fill out a form or a survey, create an account, make a profile, or place an online order.
2. Other Channels:
Besides that, we acquire personal data locally through the following ways:
Please get in touch by our customer care department or reach out to us.
By participating in events, campaigns or promotional activities of Shakuntala Herbal 7.
3. From Other Sources:
There are a few times when we get your personal data indirectly from:
Sources and databases are available to everyone.
Data and marketing companies.
Partners who do marketing or business activities together.
Service providers and agencies that work with us and represent us.
Social media accounts (with your permission) that you use for signing in or connecting with any Shakuntala Herbal 7 platform or service.
4. Automatic Data Collection:
To understand how you interact with our website, we could be using such tools as cookies, pixels, or web beacons together with the equivalent technologies. Additionally, this may also include the time you accessed the site, the number of pages you viewed, your browsing behaviour, and the device you used, for fraud prevention and other diagnostic purposes.
5. Data Shared Within Shakuntala Herbal 7 Group (if applicable):
The information sharing that is going on between different entities of the Shakuntala Herbal 7 group to which you had previously given the information can be done for the internal legitimate business purposes.
6. Special Categories of Personal Data:
Under some circumstances and only upon your explicit consent, we could be gathering certain types of sensitive data, such as:
The details of financial transactions
Health or biometric data
Information on children (if applicable)
Details of disabilities or other types of personal information protected by law
Shakuntala Herbal 7 takes every step to ensure that such data is gathered legally and securely, and is strictly limited to its intended use only.
PROCESSING OF CHILDREN'S AND DISABLED PERSONS' PERSONAL DATA WITH CARE
At Shakuntala Herbal 7, the personal data of children and persons with disabilities are handled with extra care.
We do not intentionally collect personal information from children under 18 years of age. If we have inadvertently collected such data, we will ensure that it is deleted from our data pool promptly.
We may be required to use limited personal data for age verification or parental or guardian consent, as mandated by law
Firstly, we may use your personal data for the following purposes:
1. Order Processing and Fulfilment
To execute and deliver your order easily and efficiently.
To update you on the help of the messages about your order stage.
To process product returns or exchanges initiated through our platforms.
2. Order Support
By providing you with answers to your questions, we enhance your level of satisfaction and offer you customer support.
To respond to questions about products, complaints, or general feedback.
If we use your preferences, we can tailor the shopping and service experience just for you.
3. Events, Campaigns, and Promotions
We may send you an invitation to attend a promotion event, a giveaway, or a competition.
We may send you offer-related, newsletter, and product-launch emails.
We may contact you for upcoming campaigns and exclusive deals from Shakuntala Herbal 7.
We may use customer data to know customer preferences and improve our product offerings.
We may also track how much you interact with our ads and use that information to monitor sales through our promotional links.
4. Research and Internal Purposes
We want to hear your feedback and opinion on a product both before and after its release.
We may also utilize quality measures and internal personnel training to enhance customer service.
5. Consented Data from Third Parties
We agree that data provided to trusted third parties (such as age, lifestyle, or interests) should be matched with potential customers who have similar preferences, allowing them to be jointly targeted along with the personal data porch, subject to your consent.
PERSONAL DATA SHARING AND DISCLOSURE FOR IDENTIFIED PURPOSES
Internally, Shakuntala Herbal 7 Group:
Furthermore, we may use your personal data internally within the Shakuntala Herbal 7 Group or with our affiliated brands for both business and operational purposes, which are both lawful and necessary.
Third Parties:
We will give your personal data to a limited number of third-party service providers who are indispensable in carrying out our business functions, such as:
Order and payment processing
Website hosting and maintenance
Research and analytics
Marketing and advertising support
Customer service and communication
Additionally, third parties may include advertisers, social media sites, and analytics companies that collaborate to provide you with personalised marketing and promotional content.
These third parties must, individually, guarantee the security of your data, and they may only handle it for the reasons for which they have been authorized. Shakuntala Herbal 7 makes sure that every partner meets stringent data protection rules to maintain your privacy and trust.
CONTINUE TO CHECK FOR PRIVACY NOTICE UPDATES
Shakuntala Herbal reserves the right to modify this Secrecy Notice from time to time to reflect changes in the company’s operations, technology, or regulatory requirements.
We indicate the changes we make by updating the “Last Updated” date, as referenced below. If you continue to use our website or services after these changes take effect, you agree to be sure by the updated Privacy Notice.
If we decide to use your personal data for a purpose other than the one originally intended, we will inform you beforehand and obtain your consent.
Last Updated: [16-10-2025]